CES Water Quality News Sharing Tips, Tech Support, New Trends, and technology updates !

National Spotlight on Crypto - What Can you do to protect yourself.

  

Quick, name the largest documented Crypto outbreak in US History.

It was the Milwaukee (drinking water) outbreak of 1993. There were over 400,000 people affected (25% of Milwaukee's population). Sadly 69 people lost their lives (they had weakened immune systems per Milwaukee DOH), and many others became severely ill and/or had their immune systems compromised as a result of the parasite.

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What about pools? In 2007 a large outbreak in Utah affected over 1,000 patrons over a two month period. While it originated in a few main pools, it quickly spread to other pools and sections of the state. Subsequent outbreaks in Ohio, Florida, Arizona, Georgia, and other states affected hundreds of unsuspecting patrons who were out for a good time.

While many of us have always been aware of the dangers of Crypto it seems like ALL of America is fully aware now, thanks to a recent media blitz by The Sun Sentinal, USA Today, CNN, Good Morning America and just about every newspaper and TV station in the land. 

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Why the sudden attention? It turns out the the Centers for Disease Control released a May report that the number of "outbreaks" had doubled between 2014 and 2016. That's doubled! Outbreaks doesn't mean number of people affected, it means a regional event where people are infected in a pool, go to another facility and spread the parasite. This process is assisted because it takes up to 2-weeks for the symptoms to show up, allowing plenty of time for spread of disease.

Each outbreak can have far reaching effects. Arizona brass identified 352 people sick with Crypto for July-October 2016 (a 460% increase over any one YEAR in their history), while Ohio identified 1,940 cases (a 240% increase over any one year in 2012-2015). This is not trending correctly, as the CDC and many Health Departments are working hard to REDUCE the number of outbreaks.

What the CDC notes as the "Best Way to Protect Yourself" as a bather or parent.....

  • Don’t swim or let your kids swim if sick with diarrhea.
    • If diarrhea is caused by Crypto, wait until two weeks after diarrhea has stopped to go swimming.
  • Don’t swallow the water in which you swim.
  • Rinse off in the shower before getting in the water to help remove any germs on your body that could contaminate the water.
  • Take kids on bathroom breaks often, and check diapers in a diaper-changing area and not right next to the pool. 

But what about protecting yourself as an owner or operator of a pool?

Here are a few guidelines as established by CES and customer experiences, or from industry best practices.

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  • Take Control: Many CES customers have found it most important to take direct control over all the major parameters that could affect bather welfare and safety. Chemistry control is an obvious starting point and is a delicate minute-by-minute balance that changes with each bather, each click of the chemical feeder, and each unintended discharge of from human skin and organs. Manual introduction of chemicals, a fixed rate feed system, found in many facilities, or a 3-day a week pool service contract cannot possibly keep pace with the demands.
    • Solution: Any of the affordable CES programs, starting at $69 per month, provides precise and reliable second by second control of all major water parameters so that you can be assured that the water is safe and code compliant.

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  • Stay Connected: Daily or periodic mechanical room supervision is a key component of pool operation, but it is not enough to protect the owner against mechanical mishaps that may cause the facility to stray out of compliance. Leading facilities have gravitated toward staying continually connected to their mechanical systems using CES’s Open Architecture Communications (OAC). It provides continual monitoring of all major mechanical parameters, permanent storage of pool readings, and a powerful alert notification program for any out-of-range parameter, so that the operators can resolve problems before they becomes a big customer satisfaction or liability issue. Low chlorine levels, left unchecked can cause unhealthy water, but can be quickly and easily resolved with OAC. Many CES operators stay in touch via email and text messages using smart phone app, tablets, or PC connections.
    • Solution: CES’s no-cost monitoring programs are available on all control systems that have been installed since 2006 and while first viewed as a "nicety", it has evolved into an important cornerstone to a responsible pool operation, and has proven to help resolve countless issues over the past 12 years.

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  • Circulation and Drinking Water Filtration: At the heart of every successful pool application is a properly sized and balanced circulation and filtration system that can filter up to drinking water–grade specifications and that turns over the water in relation to the bathing load. The suction and discharge piping, distribution system, filter manifold and internals, and backwash systems are carefully engineered on a project-by-project basis.
    • Solution: The proper acceleration of filtration rates is a standard feature in all CES-designed mechanical packages, often being maximized to the limits of the underground piping. Sizing is based on estimated (current and future) bathers per week, and this CES formula has experienced an 100% success rate over the past 30 years.

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  • UV or advanced oxidation treatment: Chlorine is a key component of any code-approved treatment package, but is quite limited in oxidation power. It cannot carry the full load of the tremendous oxidation requirements of a busy facility, and cannot provide relief against skin irritation and crypto issues. CES implements a wide array of advanced oxidation technologies, which are custom-designed for each swim school application. These can consist of ozone, UV, Amalgam UV, Saline, Peroxolytes, and other solutions.
    • Solution: A properly sized medium pressure UV system is EPA-validated to inactivate 99.9% of all Crypto in a single pass. Does it absolutely prevent a sick person from infecting others in your pool? No! But it is a proactive strategy that provides a strong layer of protection by continually inactivating Crypto and other pathogens, in the full recirculation flow, every minute of every day. It is supported by CES service techs, and requires only periodic on-site maintenance. 

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  • Follow new CDC guidelines: New 2016 CDC guidelines for treatment of fecal releases helped shine new light on a what was already the best practice for Florida-based operators -- where DOH mandated compliance to CDC guidelines years ago. What's new from CDC? For starters, the new guidelines recommend a maximum stabilizer level of 15 PPM - about 1/6th of the typical stabilizer level for many residential/commercial pool service companies. Why the low (15 PPM) level? CDC research uncovered that at higher levels, it would take many days of high (20+ PPM) treatment to properly (if at all) deactivate Crypto.  

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  • Other Measures:
    • New CRS™ additive targets Crypto: The popular Pulsar System, already the largest solid chlorination system in the industry, added a new wrinkle when it introduced the CRS (Crypto Remediation System). This is a filtration-based treatment that is an integral part of the new Pulsar 45, 140 and 500 feeder systems. It automatically doses a proven Crypto-capturing filter aid after each backwash, to put the filter in a 24/7 Crypto-capturing mode. In the event of a Crypto accident, the operator merely presses the "Code Brown" button on the controller face panel, and the system follows a proven regimen to help filter out the crypto remaining in the pool. Please contact us for more info on this great package.
    • Enduro keep your bottom clean: The Enduro-TurboClean robotic vacuum is gaining National attention as a reliable and powerful pool cleaning system that NEVER really leaves the pool deck. Why? All repairs, maintenance, and adjustments are made on the pool deck, so it's always on duty. But recent studies from overseas indicate that the Enduro does much more than keep your bottom clean, Danish studies show a significant removal of stubborn biofilm not captured with manual vacuuming or normal brushing. This means less bacteria and less chance of the harboring of bacteria and diseases. Is it proven to kill Crypto (heck no), but it is just another proactive step to help keep your pool operation running at peak performance. Every bit helps.

 Conclusion:

All the media hoopla on Crypto will surely fade away in the near future, but the importance of developing a winning strategy to bulletproof your facility against this potential liability should not. 

While water could look clear, inviting, and relatively harmless, it could possibly contain a host of dangerous bacteria and pathogens that can make a whole lot of people sick.... or even kill them. The added scrutiny of Crypto and other dangerous pathogens hopefully will shine a bright light on the need for facilities to invest in bather safety.

For years pool owners and operators have invested in fancy landscaping, a nice bar & restaurant, and nice deck chairs while many shunned investing in their antiquated mechanical systems. Soon adherence to the new MAHC (Model Aquatic Health Code) will encourage pool owners to update all "critical water" (including wading pools, IWF's, plunge pools, spas, and kiddie pools) with UV sterilization, and other proactive treatment devices, in order to provide better protection for their patrons and single pass inactivation of Crypto. Other facilities are adding UV on a proactive basis to help them protect their staff and patrons against the spread of disease "on their watch".

In any event, customers can follow each others' great examples by providing enhanced training, CDC protocol compliance, and eventual equipment upgrades in order to help stay out of the limelight. 

Subconsciously many might want to become famous.... just not as the owner/operator of the epicenter of a large Crypto outbreak.

Positives and negatives of making your own Chlorine on site.

 

For years we have been asking customers who decided to "make their own" Chlorine about their experiences, and we have heard a wide variety of responses. We heard about the financial benefits, going green, and many more. We also heard about all the negative press about Saline, the many hundreds of failed saline installations, and other issues. But they forged ahead and installed systems that manufactured chlorine on site.

How much Chlorine has this group of customers banded together to make? Are you ready for this?

Between '06 and Dec '16, CES customers have installed systems capable of making over 

7,669,155 lbs of Chlorine.

 AND, each and every day, CES systems are making up to

4,628 lbs of Chlorine.

 undefined undefined Includes small, big, commercial, institutional facilities.

Why did they do it? Let's look at the positives and negatives of making your own and then you can decide if it's for you or not. Read on! 

 

Different ways to make your own chlorine?

undefined undefined Two different ways to make Chlorine.

As a quick review, there are two proven ways to make you own chlorine. The first is by adding salt to the pool, and converting that saline solution into chlorine when it passes the "reaction chamber". The other is by installing a skid mounted OSEC (on-site electrolytic chlorinator) which is a skid mounted machine that makes Chlorine out of recycled pool water. The difference between the two is whether the salt goes IN the pool, or IN the process.

Negatives of Making Your Own:

Let's first look at the known negatives or roadblocks that customers encountered while setting up to make your own chlorine. 

  • Money: Literally customers were installing a Chlorine FACTORY on their sites and that costs money, sometimes LOTS of it, and this requires approval from managers, boards, and residents. That can be a real pain.
  • Risk: There are thousands of successful residential systems, but there are SO many failed commercial systems out there, so making your own chlorine on a commercial pool is considered to be a risky proposition. Consider it like open heart surgery (more on this later).

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  • Permits: Changing your DOH-permitted chlorination system normally has required engineered drawings, and pre-approval from the Department of Health. Many contractors hadn't and don't ever plan on doing this, and that places the owners' facility in violation of the law. Not good.
  • Not a complete solution: Most of the time it does not make financial sense to install a saline system large enough to handle 100% of your legal workload. So you really need to have a redundant Chlorine feeder, but HOW do you integrate the two? Do you leave the backup plugged in, do you wait for a chemical issue and then plug the backup system in? There are issues with both these strategies.

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  • One of Five: Chlorine not the only chemical that you pool needs, in fact it is only ONE of FIVE major chemical additions that need to be made. So if someone has convinced your staff that saline chlorination resolves all... they are full of guano.
  • Susceptible to issues: Saline system are reported to struggle against Equipment Corrosion as well as Phosphates and Organics, common forms of pollution that are introduced into the pool by city water, bathers, etc.
  • Adding salt and other difficulties: Adding salt to a pool manually is a real pain, especially if the pool leaks. You had to lug sometimes hundred of bags of Chlorine, add to the pool and brush until dissolved. The overall conversion to making your own can be difficult and painstaking. Especially if you partnered with the wrong company. It is much easier to keep doing what you're doing, especially since store-bought chlorine is not exorbitant.

undefined Expensive condo saline system only lasted a few painful years.

Yes, there were many negatives and they should be looked at first, but through a lot of hard work from CES and a handful of manufacturers, many of these have been and can be easily overcome. So let's now look at the positives.

Positives of Making Your Own Chlorine:

Here are a few positives along with innovative ways that our customers handled some of the negatives.

  • Soft Silky Water: Over and over again, we hear patrons sing praises of soft and silky water, lack of irritation, lack of chlorine odor, and much more. There is something about providing a "mineral pool' feeling that entices customer to go saline.
  • Green Technology: Some organizations are looking to integrate proven and green modernizations, and given the right program, making your own chlorine can can give you both.

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  • Less Chemical Storage: Some facilities had looked like nuclear waste dump sites, with many empty chemical containers cluttering their open spaces. Saline reduces storage requirements by over 95%, and significantly reduces liability and improves workplace safety.
  • Less Chemical Handling: Some sites require operators to transfer large amounts of chemicals from tanker to tank to jug to pool. This is TOO MUCH handling. Many customers have cut their chemical handling by the same 95%, and only handle basic salt and a small amounts of "backup" Chlorine.

undefined Salt automatically added to the pool without staining or brushing.

  • Proven: Flying against the grain, CES saline systems have 99% success rate. Sure there have been issues with poor electronic bonding, heavy phosphate pollution from the environment, and poor maintenance along the way, but (with the help of our customers) we have powered through all of these, and CES Saline systems are fully functional and making lots of chlorine.
  • Self Funding: Sure, a great saline system can cost lots of money, but it will save EVEN MORE. Many hundreds of CES customers have installed systems on a "self funding" program that help save more than it costs on a monthly basis. Not a couple of customers, but many hundreds. 
  • Be Legal: Contrary to the negative issues above, a complete legal solution is possible. That includes the proper DOH pre-engineering and permitting, and proper training and support. CES integrates the entire conversion into one cohesive package and handles every step of the way. 

undefined Seamless integration of saline and redundant systems

  • Seamless integration: The CES saline package includes a control system that provides seamless integration between the saline chlorinator and the DOH-recommended (or required) redundant feeder. The saline behaves as primary and switch back and forth to provide perfect pool water seamlessly in the event of any excessive bather load or weather event.
  • Automatic Salt addition: Along the way, we resolved that painful task of adding salt. New systems automatically monitor salinity levels, and dispense "liquid salt" to maintain the proper levels. You merely load salt into a vat, like in your home water softener.

undefined Military bases improved security by installing their own chlorine factory.

  • No Risk: There is really NO risk in making your own chlorine, as the systems are proven, legal, and they make lots of chlorine while being "green". 

 

Conclusion:

Making your own chlorine is a "Process" that require certain steps to be taken. Leaning from everyone's mistakes over the years, we have taken all the steps and have put them in a comprehensive and affordable program that makes it easier for customers to have long term success.

One customer noted that installing saline was similar to getting open heart surgery. Sure in the early years there were surely lots of failed attempts with unprepared doctors and poor results, but there are also organizations that have a highly structured and 99% successful heart surgery program with hundreds of  thousands of success stories and happy customers. You follow their program, you have great results. Not that pool are like heart surgery, but we liked his analogy! 

So, there are now more than 7,669,155 great reasons to make your own chlorine, and you can do so with complete confidence that you too will be successful.

 

CES Customers Share Energy-Saving Success Stories !

 

Many CES customers took significant steps to modernize their facilities in 2016, and worked closely with their CES team to assure that their new systems would provide a step forward. Instead of a "like for like" replacement of a mechanical item, many found it better to upgrade to newer technologies -- often providing great savings.

The most dramatic savings seemed to come from three major categories:

  • Electrical savings via taking direct control of GPM Filtration Rates
  • Chemical savings from on-site manufacturing of chemicals
  • Water savings from monitoring and controlling new "fill" water introduction

Here's a recap of a few of the success stories, directly from the customers that planned and executed the modernizations, along with a couple of observations and tricks that we jointly learned along the way.  

Hope it helps.

Customer Energy-Saving Success Stories

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Villages of Palm Beach Lakes, Shiloh Pool
Ron Wise, Executive Director
Updated Chemistry Controls, Saline Conversion, Direct Control of GPM 

  • Electrical Savings: $700/month
  • Chlorine Savings: 100% of chlorine provided by saline system

A CES customer since 1991, Ron Wise worked to upgrade these popular facilities and make them more efficient and easier to operate. The BECSys5 Controller and CES Motor Controls with VFD (MCC-VFD) automatically maintain precise DOH flow 24/7 by simply dialing in the desired flow rate. When his filters are clean, the system operates at 27% of normal power (wow), and the 25-lb ChlorKing Saline system is providing 100% of the facility chlorination needs. To promote the affordability of the conversion, Ron opted for a 3-year "self-funding" program instead of dipping into his maintenance funds, and the system is paying its own way out of savings. Ron was not aware that his twin 7.5 HP circulating pumps used to cost so much to operate until the conversion, and he's looking forward to tackling their other neighborhood 15HP pool pump next. The residents are very happy, and love the silky saline water feel. Ron worked closely with his board of directors to promote the affordability of the modernizations and planned a few years ahead, so it went very smoothly.

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Waterford Lakes, Orlando, Clubhouse Pool
Ken Zook, General Manager
DE to Sand Filter Upgrade, Interactive Chemistry Controls, Saline Conversion, Direct Control of GPM

  • Electrical Savings: 25-30% since the installation
  • Chemical Savings: "Virtually NO chemical costs"
  • Labor Savings: Labor to clean the pool decreased by 60%

Ken's team used to struggle with hand-to-hand combat on their previous DE filters for 4-hours, several times a week, but they now throw a backwash lever for 3-minutes a every 2-4 weeks. This helped save them 60% of their labor costs. They also used to lug jugs of chemicals and fiddle with chemical feeders, but the saline system has taken nearly 100% control of all in-house chemical production. The single 25-lb ChlorKing saline replaced a previous more residential-grade saline system (with a bunch of cells), but that didn't contribute much per the staff. This is the real thing, they say. Ken and his staff are constantly in contact with their pool via their PC, smart phones, and tablets, and receive instant alerts of any out of range conditions, allowing them to resolve the issue before it ever becomes one. Ken and the board used a very innovated approach to evaluate the alternatives, a very thorough job of researching the economics of the modernization and it led them to the team of CES (equipment & monitoring), Aquaworx (pre-plumbed packs), and expert construction by TC Water Features. Read more about this modernization.

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San Jose Country Club, Jacksonville
Chase Chenoweth, Director of Fitness & Aquatics
Interactive Chemistry Controls, Direct Control of GPM

  • Pumps savings: 30% (peak) 70% off peak
  • Electrical Savings: 13% over the entire fitness facility

Chase keeps very close tabs on his 243,000 outdoor pool, equipped with an earlier CES Hi-Rate sand filtration system and a 15 HP motor. San Jose CC has a thriving energy conservation program, and Chase wanted to contribute by trimming costs in his area without trimming amenities for patrons. They opted to take control over the entire equipment area with a BECSys5 with MCC-VFD and taking direct control of GPM. They kept meticulous bills, and even though the filtration system was not "overbuilt by much", the savings have been dramatic. Chase reports the during operational hours he dialed-in flow rate leading to a 30% reduction in pumping costs, and "off peak" he dialed in a DOH-approved flow rate which yields a 70% savings in normal pumping costs. He uses a detailed spreadsheet to show an overall "pool/fitness center" electrical savings of 13% (over the entire facility) which is very impressive as the air conditioning costs, number of days billed, and cost of power all increased significantly during the same time period. This is possible in part because the MCC-VFD reduces "demand charges" which in turn provides a lower cost of electricity applied to the entire organization. He used this very unique approach to get the system approved, and "advocates the installation of a MCC-VFD to all his peers".

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Century Village, Pembroke Pines, West Palm Beach, Boca Raton
Dan Cruz, Regional Maintenance Director
Interactive Chemistry Controls, Direct Control of GPM, Digital Water Level Control & Consumption Monitoring

  • Electrical Savings: Most Pumps are operating between 27-48% of normal power
  • Water Savings: Immediately discovered and repaired several large pool leaks.
  • Labor Savings: Developed top flight pool operation while reducing staffing requirements
  • Chemical Savings: Upgrade to all-in-one Pulsar has trimmed overall chemical costs

A pioneering and highly publicized energy modernization, promoted in FCAP condominium industry journal article, was conducted by the forward thinking Cenville management company and progressive property Vice Presidents and Board of Directors in 3 different properties over the past few years. Electrical consumption has been reduced to as low as 27% of normal power with clean filters, water level is automatically maintained to precise levels, and water consumption is monitored. A flat screen in the maintenance office continually monitors and displays all parameters and alarms in real time, and staff is alerted of any out-of-range conditions via text & email alerts, so they can immediately handle. A while ago the staff was instantly alerted to a large and sudden pool leak that according to them: "would have cost them many thousands of dollars on a future water bill", and immediately corrected the situation. The all-in-one Pulsar chemical conversion helped reduce chemical handling and liability of large storage tanks, and has also helped streamline the chemical handling and operations.

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Other Customer Success Stories:

  • Phantom Energy Usage with large pump: 
    • This is a head scratcher, but a South Florida municipal pool installed a large 40HP MCC-VFD in tandem with a BECSys7 (which also automatically backwashed their sand filter-saving them about 16 labor hours a month). When starting up the MCC-VFD we noticed that the pump motor had a "nuance" and had been "over-amping" by 40 AMPS over it's rated load (probably for years). The facility electric bills were immediately reduced by well over $1,200 a month (which is way more than we had anticipated) but now it makes sense. Using industry-accepted electric calculations, we found that the "over amping" alone was costing them about $700 a month, and no one would have ever caught it without the continual AMP and kW display on the CES MCC-VFD. In only 5 years, this would have cost the municipality over $42,000 in unnecessary electric bills.
  • The Leak that Never Was:
    • A recent West Florida municipal modernization included a large 1,000 GPM DE to Sand filter upgrade, and a CES BECSys5 control system and MCC-VFD with water level control & consumption monitoring, along with direct control of the pool pump. They experienced the same savings detailed with the CES customers above, but something wasn't right. They had problems keeping chemicals in the pool, and complained. It looked like a leak to us, but were told that "we don't have a leak, period". Since the IT department wasn't planned to hook up communications for months, CES provided a PCD (Precision Communication Device) and implemented remote control, electronic log keeping, and alert notification that same day. The CES water meter sent an alarm that details the facility was going through 10,000 gallons a DAY !! or was getting a new 300,000 gallon pool every month. A leak detection company was called, and they repaired the leak for $1,200. Yikes.

Conclusion

CES Customers work hard at continually improving their facilities, and it's great to see them get accolades from their peers, boards of directors, industry magazines, and patrons for a job well done. Together we have competed thousands of highly successful DE to sand filtration systems, controls and saline conversions, heating and pool cover conversions, and more. Heck, we've even make Chlorine out of recycled pool water together. By talking with their peers and researching previous modernizations it has given customers the CONFIDENCE to promote these energy modernizations within their organizations WITHOUT RISK of failing. 

By using innovative "self-funding" plans, they can provide a (sometimes badly needed) upgrade to the mechanical package and let the power company, the gas company, and the water company pay for it. 

But, not every modernization works out as planned as the pool industry still has WAY TOO MANY failed residential-grade saline installations, bogus electrical savings that never occur for multiple reasons, and control system installation that promise the world but never deliver.... but it is good to know that this will NOT happen with our customers, and NOT on our watch.

Please join us in congratulating the customers above for a job well done, and we look forward to assisting in your long term modernization plans for years to come.

CES controllers get great new features for 2016, prices stay the same !

 

We are proud to announce that most CES control systems will receive two major upgrades for the 2016 pool season at the same price. Specifically they are: Lighted flow cell and GBit Ethernet Card with EZ Connect.

Both these have been in development for a couple of years and bring leading-edge tried and proven performance to your pool equipment room. So, effective immediately, all Precision Control MR3, BECSys3, BECSys5 and BECSys7 controllers will come equipped with the lighted flow cell, and all pertinent communicating controllers will be equipped with the GBit Card.

Here's more info on both of these great innovations: 

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 undefined CP-1 PPM Sensor Chamber connect to end of lighted flow cell.

Lighted Flow Cell:

A flow cell provides a stable environment for the sensors to read accurately, and to live a long life. Cheap flow cells can give lots of false readings, and can rob the life out of probes, both of which will cost you lots of money in the short and long term.

This new flow cell comes in two varieties... and here are the main features:

  • ORP/pH/Flow Switch chamber on the left which comes with EVERY CES control system, this is made of a solid machined composite with specially designed flow chambers to provide the most accurate readings ever.
  • New visual safety flow switch helps verify proper flow at a glance with no guesswork.
  • LED lighting system which tells you all is OK with a blue LED, or turns RED with any issues with flow, etc.
  • Optional CP-1 PPM Sensor chamber that connects to the right hand side of the flow cell. This give you ultra accurate and reliable direct PPM reading 24/7, and works seamlessly with the ORP sensor to provide a proprietary checks & balance system to water chemistry control. The CP-1 can be added during initial installation, or at any time in the future.
  • Flow indicator gauge, Temperature Sensor, pressure adjustment valve, isolation valves, and a labcock for your chemical readings. 

 

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Gigabit (GBit) Ethernet Board with EZ Connect.

OK, bear with us a minute while we go through the features.... but this is one of the most revolutionary innovations in today's IT world, and was featured in the 2016 IEEE conference on Cloud Engineering in Berlin. What is it ?

  • Fast internet connections of 1000mbps, compared to 10mbps for standard ethernet, or 100mbps for "fast" ethernet, so weeks of data downloads move in seconds.
  • Secure: it is the ONLY aquatic communications device with TLS encryption, controller access codes, manager controlled authentication, proprietary unpublished language, and custom designed applications. What does that mean. Your IT team will love the security and you know that common internet hackers don't stand a chance with your valuable data.
  • Hassle Free set up: No need to beg with the IT department for connections. You merely hook up to a wifi signal or Cat5 connection, and your controller seeks a proprietary secure network and connects you to your equipment room.
  • Works with BECSys for Windows, BECSysNOW for smart phone and tablet. Just load the apps, enter the authentication code and you're connected.
  • There's more: GBit has over 1  year of on-board data storage, USB port for easy authorized downloads and new firmware uploads, and great HTML graphics for alert notification messages.

 

Lighted flow cells and GBit Communications are awesome, and they're also yours with every new participating 2016 CES control system. They also can be upgraded to many of your existing CES control going all the way back to 1996.

Contact your CES Rep for more information on these great innovations, and we look forward to helping you provide "Excellence in Water Quality Control" for years to come.

Introducing revolutionary new Chlorine Sensor for BECSys 3, 5 and 7 Controllers

 

The new CP1 sensor provides continuous, reliable, direct reading of Chlorine PPM and works in conjunction with the DOH-required ORP sensor. More affordable than traditional PPM sensors, the CP1 also does not need periodic replacement of membrane and/or gel.

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It maintains more accurate Chlorine readings across a wider range of flows and pressures. The new flow cell includes a great new flow switch and the LED package changes color in the event of a flow-related issue.

CES named top ChlorKing Distributor in 2014

 

ChlorKing LLC is the USA’s leading manufacturer of saline chlorination products and Amalgam UV sterilizers. The ChlorKing Saline systems provide reliable production of chlorine for commercial, institutional and large-scale residential pools.

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The NEX-GEN systems manufacture Chlorine out of recycled pool water at costs as low as 47-cents a pound, or up to one-third the cost of normal bleach. ChlorKing Sentry UV sterilizers provide a environmentally friendly non-chlorine solution for removal of chloramines, and inactivation of crypto and other harmful organisms.

 

CES introduces Online Ordering

 

We are proud to announce that the CES online store is open for business. Consider this a soft-launch to our best customers while we incorporate new sections, finish documentation, and generally work out the kinks.

As you know, we are not a traditional web store, far from it. We are factory reps, master distributors, and a factory service center for some of the most popular treatment equipment in the industry. We have trucks and technicians that have travelled tens of millions of miles in the past 33 years to help you operate and maintain your on-site swimming pool mechanical systems. 

But that doesn't mean that we can't join the online e-commerce fun and help our customers have better documentation and more streamlined access to all the great products that we are fortunate enough to represent, does it? 

Effective immediately you are welcome to join the CES online ordering family. If you have purchased from us within the past two years, please remember to register as a "Current CES Account Holder," as it will replace the standard pricing with your Preferred Discounted Pricing.

This blog post provides more streamlined details for:

  • How to access online ordering
  • Navigating the Sections
  • Parts Details & Descriptions
  • How you sign up
  • How pricing works
  • Call us for assistance 
  • Price Match Guarantee
  • Thank-you additional 5% discount promotion

 

How do you access on-line ordering?

Log on to www.CESWaterQuality.com

You can access Online Ordering from either the Products section or the "Order Online" section. Click on either section to see a listing of most of the products that CES distributes and which we provide on-site technical support.

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Navigating the Sections

The navigation bar on the left allows you quick access to the various categories. This includes Pumps, Filters, Chemical Feeders, Aquatic lifts, Controls, Heater & Covers etc. This should help customers that have told us: "Wish we would have known that you distributed that, we would have preferred to work with you".

If you select Chemical delivery, for example, you will see the various sub categories for that section. 

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Parts details and descriptions

Once you are on a specific parts page, you will find (most of) the manuals, drawings, explosion drawings or other support documentation for each part. Please let us know if we are missing any data and we will work hard to update the section as soon as possible.

If you select a specific part of interest, you will see pricing (more info on pricing below), but you will also see a listing of the factory authorized parts for that specific feeder, along with (most) photos and pricing. This has been very helpful as it has substantially resolved the dilemma of identifying the correct gear, tube, switch, etc. that goes with each feeder.

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How do you sign up?

If you have previously purchased  from CES, and have a credit card or an established credit line, it is best to link your registration to that account so you can order online at your Preferred pricing. Under "My Account" simply register as a new customer, but select  "Current CES Account Holder." The system will alert us and we will link your online ordering account to your CES account within that day. If you're on a deadline and want expedited service, please contact your CES Rep and we will expedite the linking. 

If you like what you see, and would like to join our family, please call (800) 940-1557 send an online inquiry, and we will contact you to explore the best mutual arrangement.

The rest is seamless.

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Call us for support:

Our Customer Support Team (WQA), Field Technicians, and in-field Water Quality Managers stand ready to support your operations. From systems engineering, product information, technical support, verifying the right parts or service techniques, etc., we will guide you through the process and make sure that you receive the desired results in a responsive manner. This online ordering program is just another tool to make your Water Quality programs as seamless as possible. 

Call us and we will walk through the sign up. 

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How Pricing Works:

Unregistered guests see Standard pricing depending on the manufacturer and the product category. Once you are linked with your CES account, the system will replace the standard pricing with your custom-tailored discounted pricing.

For years we have worked to provide great service with fair pricing. We are not publicly held like Amazon, nor can we lose $200 million on items and shipping in a 3 month period. But then, Amazon is not like us and send technicians to dive headfirst into your sand filter to resolve an issue. 

The long-time arrangement we have had with our customers over the years is that we will stand behind every part and piece that you purchase through us. If there is an issue, we will make every effort to resolve it on-site, and prevent the back and forth that customers have complained about with pools stores or traditional web ordering sources..

Also, if we are assisting you with a water quality issue, for example an algae issue, we will specify specially formulated products that we KNOW will work. We will back them with proven results.

That is our promise to you.

 

Price Match Guarantee:

As a full service Master Distributor and Service center with a "make it right" attitude, we cannot really compete with internet-based companies that are not interested or capable of supporting what they sell. However, under CES's price match policy, we can meet or beat any legitimate price on an apples to apples basis.

Please contact your CES rep with any questions or comments.

 

Introductory offer and promo code:

Thanks for being a part of this new service, for helping work out the kinks, and thanks for all the great feedback that you have been offering.

To show our thanks we are offering a special promotion with an additional 5% off your normal discounted pricing. This is a limited offer that is only good through the end of February 2015. 

To access this, please type in promo code B42AM0159 code in the space provided on the shopping cart. The 5% discount will not show up in the initial order (not yet anyway), but will show in the order acknowledgment that you receive the next day. The revised order amount will also show up on your credit card purchases

Also, we reserve the right to make this experience better for you each and every month. Count on the fact the we will be adding items, descriptions, photos, features, and will be adapting your great recommendations.

After all, we are partners in your Water Quality Control.

Top Trends of 2014, what's new for 2015?

 

2014 will be remembered as a pretty crazy year filled with many peaks and valleys, but in the aquatics industry several major trends developed momentum. Here's a quick look at the top aquatic water quality trends for 2014.

Note: Some folks confuse a trend with a fad. They are very different. There have been a lot of fads come and go over the years in the commercial marketplace (remember magnets, floating chemical frogs, Hydrolyzers, ECS treatment, hydrogen peroxide, etc.), yet only a few solid, long term trends have continued to flourish. It takes lots of in-field testing, discipline, and even more research to avoid silly fads over the years....so hats off to the real trends of 2014.

Self-funding energy modernizations:

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 During 2014, many major aquatic operations completed substantial self-funding energy modernizations. These are defined as mechanical improvements that save more money (in energy, labor, chemicals, water, and liability) on a monthly basis, than the monthly COST of the modernization based on borrowed money. Thus they earn the CES designation of being self-funding. Examples of successful implementations include:

  • Control & pumping conversions that are operating on major pools at an average of 42-65% power,
  • Packaged pool heating & pool cover conversions using Geothermal or 97% efficient Aquas heaters,
  • Saline modernizations with either CES ChlorKing "Chlor" units (pool is turned saline) or Nex-Gen (makes chlorine out of pool water),
  • LED lighting conversions,
  • Hi-rate sand filtration conversion

Taking more internal control over aquatic operations:

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We are seeing a marked reversal of the trends of the last decade, where some pool owners literally "handed the keys" to their pool operations to pool service or chemical companies. This is good news! As corporate control of the pool (with selective subcontracting) has proven to provide the best results over the past 35 years. Corporate control means that the overall game plan, DOH compliance, DOH-required record keeping, and ADA/VGB/OSHA/DLES certifications are being spearheaded in-house. These items pose a high liability and high exposure for your organization, and cannot or should not be subcontracted. CES supports your in-house programs with on-site operating training and technical support, DOH-required operator certification, monthly site assessments, and affordable PM programs for any mechanical equipment.

Remote control & Communications:

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The technology that appeared to some as a optional gimmick when introduced in 1996 has emerged as the backbone of some of the biggest, smallest, highest profile, and lowest profile operations in Florida and the Caribbean. All you need is access to a local wifi signal or wired ethernet connection and you can seamlessly connect your equipment room via an ultra secure protocol.

Customers are able to monitor and/or control chemistry, pumping systems, filtration, water consumption, heaters, saline, UV, and more from their PC, tablet, or smart phone. They're also keeping continuous electronic records of pool vital signs for the ultimate in liability avoidance. Finally, managers and their staff are receiving programmable and scripted text and email alerts in the event any major mechanical parameter falls outside their acceptable parameters.

The feedback from customers has been terrific. The cost savings and liability avoidance savings are huge. There are no monthly communication fees, and CES offers award-winning Cyber support to help pinpoint and rapidly resolve previously-lingering nuances. If your IT department is too busy or hesitant to join the leading facilities in the region, then we can offer the PCD (Precision Communication Device) solution. This off-network wireless communications device, contracted on a temporary or permanent basis, is set up in minutes and funded via a nominal monthly access fee.

Monitoring, Controlling, and Saving Water -- Sensibly

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A growing trend over the past few years is to implement precise digital water level control, monitoring of auto-fill functions, and monitoring of overall water consumption on your pools and spas. These parameters can be monitored remotely, and when extreme water losses occur, your team will receive email and text alerts. So far these systems have uncovered several previously-undetected but severe leaks that would normally not have been discovered until a future multi-thousand dollar water bill is received. This feature is also a popular retrofit with existing BECSys5 and BECSys7 control systems. Our ultimate goal is to utilize only best practice use of water in pools and to avoid any excessive consumption.

Direct control of circulating pumps via MCC-VFD

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Taking direct control of the pump flow (in GPM) via your CES control system has become one of the more popular self funding modernizations with customers. On an large project with FPL collaboration, the customer is AVERAGING 42% of normal power by maintaining precise flow rate required by the DOH (Department of Health). Additional DOH-approved off-peak savings mode provides pumping cost of only 12.5% of normal power. The standard CES MCC-VFD package also includes phase protection, surge protection, and a integral bypass switch to help extend the life of your pool pumps. Systems range from 5 HP to 150 HP.

Many customers asked us for a CES VFD solution for inexpensive pumps of 5 HP or less. Earlier this year we introduced the Precision PFD (Precision Flow Device) that provides an industrial grade UL-listed VFD in a water tight cabinet. It takes direct control of GPM, and displays volts, amps, KW, and electrical faults (like its big brother), but is provided without some of the additional features meant to protect larger and more expensive motors. The PFD comes in 2, 3 and 5 HP configurations and converts single phase power to highly efficient 3-phase motors.

Making your own Chlorine on Site:

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Once considered a fad, there are many examples of poorly-installed saline "wall ornaments" in the field making saline more suspect than ever in the eyes of many. But, CES industrial grade saline modernizations are almost 10 years old and providing between 85-95% of our customers' annual chlorine needs depending on sizing and bathing load. These systems maintain the salinity level in the pool water and make chlorine on demand from that saline solution. Many of the installations have been self-funding, and the average life of the replacement electrodes have averaged over 3 years, or 3-6 times the life of some residential-grade electrodes. Many systems were installed as the customer wanted soft and silky pool water, so the extreme chemical savings have been a great bonus!

For sites that do not want to add salt to the pool water, the skid-mounted Nex-Gen system uses the same basic technology to manufacture chlorine out of pool water. It is basically a small pre-plumbed Chlorine factory on a skid.

Using better additives to control environmental pollution:

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No one wants to add a bunch of extra chemicals in their pools, but there are some problem solving chemicals that have gained tremendous popularity in treating certain difficult environmental conditions or "pollution". Here are a few:

  • Excessive bather waste, soaps & gels, and partially oxidized organics can cause ugly water line soiling and place a big burden on your chlorination system, raising your chlorination cost. A popular trend of using AAD (Amino Acid Digester) can help resolve these issues.
  • Copper and Iron deposits in relatively harmless levels enter into the pool from the fill line. Once there, they concentrate and achieve higher levels that may exceed EPA guidelines and can stain the pool or spa. The use of MSI (Metal & Scale Inhibitor) will help keep these levels under control.
  • Phosphates, also in trace amounts, are introduced into pool water from the fill line. These concentrate and reach higher levels that interfere with the chlorination and elevate consumption tremendously. They also serve as vital food to promote algae growth. Use of CPR (Concentrated Phosphate Remover) will restore the phosphate concentration to an acceptable level.

Reliable Robotic Vacuums with on-site service:

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Robotic pool vacuums have traditionally been a source of great frustration for CES and customers alike. The value of robotically vacuuming your pool cannot be questioned, as manual vacuuming is considerably more expensive and less effective than a good robot. The problem has been finding a reliable robot that you can keep on the pool deck, and keep out of the shop. The Enduro-Turbo Clean has been gaining popularity since its introduction a while ago. The new on-site bumper to bumper preventive maintenance and warranty administration plan is UNIQUE in the pool industry, as the vacuum literally NEVER leaves your pool deck. We are improving our service program on a daily basis as we conquer new challenges one at a time, and there is a bright future for hassle-free pool cleaning. New lease plans allow you a guaranteed pool cleaning solution starting at under $300 a month, and customers have told us that there is no way to clean a pool manually for that amount.

UV and Ozone - Great Supplements for Chlorination: 

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Although both Ozone and UV systems have been around for a long time, they are gaining popularity as supplemental treatment for chlorinated pools. UV provides full flow single pass treatment for chloramines, and some models are EPA certified for single pass remove of Crypto, but are not designed to save a lot of money on Chlorine. Ozone provides tremendous oxidation on overloaded pools, along with more substantial Chlorine savings, and is also gaining popularity on high end residential "chlorine free" pools. Both Ozone and UV require systematic maintenance, so do not consider installing unless you are going to make a commitment to maintain on an semi-annual or annual basis.

What's ahead in 2015:

Technology moved really quickly in 2014 and promises to move even quicker in 2015. What is coming down the pike?

Look for a tremendous new e-commerce inventory and ordering solution next month, followed by innovations in controls, communications, UV, Ozone, Saline and pumping systems. We will also be implementing advances in preventive maintenance, on-site service, remote monitoring, electronic water testing, robotic vacuums, and more. 

That is only what we have planned for release so far... but who know what additional opportunities will come up once we dive headfirst into 2015.

Thanks again for your patronage in 2014, and buckle in. We're going to have some fun. 

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